Shipping & Returns

Shipping Information

We use US Postal Service flat rate boxes which provide the optimal mix of economy and promptness.  We ship early in the week to ensure your chestnuts arrive before sitting at a post office over a weekend. Although the USPS is usually reliable and prompt, USPS flat rate postage does not guarantee a delivery date.  Please have a backup plan to pick up the package if you are going out of town!  

Remove the chestnuts from the box and refrigerate promptly upon receipt.

We cannot ship to California, Washington or Oregon!

Due to plant quarantine regulations, we cannot ship fresh chestnuts to California, Washington or Oregon.  Residents of the west coast states may find local suppliers through the “Find a Grower” tab http://www.chestnutgrowers.org/growers.html

We also do not ship internationally.

Returns and Refunds

If you are not satisfied with your order, please contact us (email: chestnutcharlie@gmail.com) within 2 days of receipt.  We ask that the chestnuts be returned to us for evaluation.  Upon return, we will refund the cost of the chestnuts.

Wholesale Orders

If you are a bulk chestnut buyer such as a grocer, natural food store or co-op, please contact us directly via email with your expected requirements.  Together we will determine the optimal delivery dates, quantities and shipping options.